Industries

Medical & Health Care

Our compassionate care ensures that patients may not even realize they’re speaking to a remote answering service. They will be reassured that their well-being is our priority.

Our customized approach and precise dispatching services instill confidence in your patients. We understand their needs and prioritize safeguarding your reputation. Our team holds HIPAA confidentiality certification, recognizing the critical importance of privacy in the medical and healthcare sectors. Additionally, we offer a HIPAA-compliant app for seamless message delivery to you.

Property Management

We seamlessly manage call overflow and handle after-hours emergencies, ensuring that your clients receive prompt and professional assistance even when you can’t be there to answer the phones personally.

Our team of dedicated tele-receptionists follow your directives meticulously. For urgent situations, we swiftly dispatch the necessary assistance. Meanwhile, all other calls are handled precisely as you direct: either routed directly to you or expertly managed by our operators.

Trades & Services

Our expertise lies in asking the right questions, capturing accurate messages, and swiftly dispatching vital information to the relevant parties.

We understand that every call represents your business, and it’s critical to maintain a professional image. As an extension of your team, we ensure seamless operations, keeping jobs on schedule. Customers will appreciate your responsiveness and service, never suspecting that it’s not your in-house team handling their inquiries.

Trust us to uphold your reputation and keep things moving forward.

Professional Services

We recognize the importance of dealing with highly sensitive issues. When confidentiality and integrity are paramount, you can trust our well-trained team to navigate these calls with the utmost professionalism. Callers may not even realize they’re speaking to a remote service—as we seamlessly blend into your team.

Every call is handled according to your specifications. Whether it’s taking accurate messages or providing appropriate responses, we tailor our actions to align with your requirements. If an urgent matter arises, we are quick to follow your customized protocol to ensure the call is delivered to the appropriate person. We ensure that your reputation remains intact, even during sensitive conversations.

Hospitality

Hospitality, as an industry which operates around the clock—24 hours a day, 365 days a year. It’s a dynamic field where every moment matters. When you partner with us, you gain a reliable ally who ensures that someone is always available to answer your phone.

Whether it’s peak hours or late at night, we’re here. Our tele-receptionists handle calls seamlessly, providing continuity and reliability. As your business fluctuates, we adapt effortlessly. Our customized programs allow you to switch services on and off as needed, ensuring your flexibility. We understand that every business has unique requirements. Whether it’s call overflow management, after-hours support, or specialized services, we’ve got you covered.

Local & Government Agencies

We recognize the critical role you play in serving your community. Our services seamlessly integrate with your operations, ensuring that someone is always available to answer calls—regardless of the hour or staffing constraints.

Our customized programs allow flexibility, allowing you to switch services on and off as needed. Whether it’s handling call overflow during peak times, managing after-hours inquiries, or providing specialized support, we’re here to keep things moving forward.

Environmental Services

Feel confident and assured while on the job. We specialize in more than just answering; we excel at asking precise questions, capturing accurate messages, and swiftly dispatching critical information to the right parties. As an integral extension of your business, we ensure that operations remain seamless, allowing jobs to stay on schedule.

Whether it’s managing call overflow during peak hours or handling after-hours inquiries, you can rely on us to keep things moving forward. Our commitment to excellence ensures that your reputation remains intact, even when callers may not realize they’re speaking to a remote service.

Funeral Home & Livery Services

Our specialized training allows us to handle these calls with the utmost respect and empathy. We understand that handling calls within this field requires a different approach.

We treat these calls with the same care, attention to detail, and professionalism as if you were answering them yourself. Our compassionate staff is well-versed in providing obituary information, including calling hours, services, and florists. And here’s the best part: you don’t need to navigate special forms or our website. We can seamlessly link our system to your website. If you choose, we can also provide directions to the funeral home or cemeteries.