Real Stories, Real Calls – Funeral Homes

Call from a widow The story below is a real call account from an Always on Call answering specialist. Names are hidden for privacy purposes. I had a death call this morning from a woman who had just lost her husband. As we were ending the conversations she said through tears: “I wouldn’t like to […]

Real Stories, Real Calls – Property Management

Cat Food Mishap It’s 7 p.m. on a Saturday evening and an elderly woman who lives alone, has just finished making some soup on the stove. As she’s eating, her cats, Roscoe and Lily, meow and nuzzle up to her. The woman suddenly realizes she forgot to feed them. She sets her food down and gets the […]

Real Stories, Real Calls – Funeral Homes

Call from a widow The story below is a real call account from an Always on Call answering specialist. Names are hidden for privacy purposes. I had a death call this morning from a woman who had just lost her husband. As we were ending the conversations she said through tears: “I wouldn’t like to […]

Real Stories, Real Calls – Property Management

Cat Food Mishap It’s 7 p.m. on a Saturday evening and an elderly woman who lives alone, has just finished making some soup on the stove. As she’s eating, her cats, Roscoe and Lily, meow and nuzzle up to her. The woman suddenly realizes she forgot to feed them. She sets her food down and gets the […]