TLC has nearly eliminated the number of middle-of-the-night emergency calls I receive for resident emergencies. With thousands of residents in our various properties in several states, we give specific instructions to TLC regarding the appropriate contacts for emergency calls and the operators just make it happen–knowing who to call and when.
Tim Duren, Sealy Management Co., Inc.
By working with The Legacy Connection, we truly provide our clients with round-the-clock service. They are a valuable part of our team, and I have nothing but positive comments about how they have helped us service our clients.
Candice West, ZAP Professional Photography, Inc.
The Legacy Connection is just great. We have used them for more than 10 years to answer our firm’s after-hours calls. Not only are they very nice and helpful to us and to our clients, but they have never missed a message.
Tish Jackson, Lawrence, Hitt & Pugh, LLP
Many retailers don’t realize the importance of having the phones answered by a professional when everyone on the floor is servicing customers, but we do. Thanks to the great operators at TLC, I was prepared when the customer got here, and we sold two matching Rolex watches and a pair of large diamond earrings as a result.
John Poole, Hudson Poole Fine Jewelers
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