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Press Release: The Legacy Connection wins coveted ATSI Award of Excellence
FOR IMMEDIATE RELEASE CONTACT: Melanie Dixon Monday, June 7, 2021 (866) 896-2874 Outstanding Service Earns Award of Excellence The Legacy Connection wins coveted ATSI Award of Excellence The Legacy Connection of Tuscaloosa, AL has been honored with the exclusive ATSI 2021 Award of Excellence for the 12th year. This […]
Press Release: The Legacy Connection Earns CAM-X Award of Excellence
News Release For immediate release Outstanding Service Brings Home National Award The Legacy Connection Earns CAM-X Award of Excellence Grimsby, ON (October 2, 2020) — The Legacy Connection of Tuscaloosa, AL has been honoured with the exclusive 2020 Award of Excellence for 15 years. The Award is presented annually by the Canadian Call […]
We Save You Time, Stress & Aggravation
Being worried about your office phones can be extremely stressful, especially if you are a small to medium size business. You are concerned about maintaining your brand with your current customers and adding new ones to your current roster. The Legacy Connection (TLC) reduces much of your stress and aggravation related to creating and maintaining […]
Your Phones are Answered Even When the Sky is Falling
When disaster strikes, is your business ready? While you consider how best to prepare for a hurricane or snowstorm in your personal life, you may not have considered how customers will get along without your services. When customers need your help, your phones must be answered. Have you ever thought about this; what would […]
Your Office is Never Closed
If you have a medium- to large-sized business, you probably have a front office person who answers incoming calls throughout the day. During normal business hours, he or she either re-routes them to the appropriate person or takes a message. However, when that person or those persons leave for the day, callers are often placed […]
We’re Professional, Affordable, Dependable And Fun To Work With
The Legacy Connection (TLC) is an award-winning, full-service telecommunication company partnering with clients to seamlessly integrate business solutions 24 hours a day, 7 days a week. We design communication strategies to meet every client’s need while enhancing customer experiences with personal attention rather than automated impersonal voicemail, as well as offering professional receptionist services at a […]
People Prefer to Interact with a Real Person
In this day and time, it has happened to all of us. You have a problem or a situation which needs immediate attention. You need answers quickly. You make a phone call and instead of chatting with a live operator, you have no other choice but to leave a voicemail message. Unfortunately, not only can […]
Perception Is Reality
One of the most challenging aspects of owning a business is ensuring that your perception of the business is the exact same one shared by your customers and clients. Because, no matter how you feel about your product and customer service, the only thing that matters is how your customer perceives you. Their perception is […]
Save Money & Stress by Not Hiring a Receptionist
In today’s economic environment, it is important for all businesses to keep a sharp eye on the bottom line. One of the most effective ways of doing this is employing as few employees as possible while still maintaining the quality of services or products you create and the customer service you provide. Creating a partnership […]
The Legacy Connection Can Help You Make And Save More Money
Learn the top 10 reasons why you need The Legacy Connection (Infographic)