Being worried about your office phones can be extremely stressful, especially if you are a small to medium size business. You are concerned about maintaining your brand with your current customers and adding new ones to your current roster. The Legacy Connection (TLC) reduces much of your stress and aggravation related to creating and maintaining […]
When disaster strikes, is your business ready? While you consider how best to prepare for a hurricane or snowstorm in your personal life, you may not have considered how customers will get along without your services. When customers need your help, your phones must be answered. Have you ever thought about this; what would […]
If you have a medium- to large-sized business, you probably have a front office person who answers incoming calls throughout the day. During normal business hours, he or she either re-routes them to the appropriate person or takes a message. However, when that person or those persons leave for the day, callers are often placed […]
The Legacy Connection (TLC) is an award-winning, full-service telecommunication company partnering with clients to seamlessly integrate business solutions 24 hours a day, 7 days a week. We design communication strategies to meet every client’s need while enhancing customer experiences with personal attention rather than automated impersonal voicemail, as well as offering professional receptionist services at a […]
In this day and time, it has happened to all of us. You have a problem or a situation which needs immediate attention. You need answers quickly. You make a phone call and instead of chatting with a live operator, you have no other choice but to leave a voicemail message. Unfortunately, not only can […]
One of the most challenging aspects of owning a business is ensuring that your perception of the business is the exact same one shared by your customers and clients. Because, no matter how you feel about your product and customer service, the only thing that matters is how your customer perceives you. Their perception is […]
In today’s economic environment, it is important for all businesses to keep a sharp eye on the bottom line. One of the most effective ways of doing this is employing as few employees as possible while still maintaining the quality of services or products you create and the customer service you provide. Creating a partnership […]
Learn the top 10 reasons why you need The Legacy Connection (Infographic)
Learn the top 10 reasons why you need The Legacy Connection (Infographic)
Learn the top 10 reasons why you need The Legacy Connection (Infographic)